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21st May 2019 

Privacy Statement

Therapy for Change provides expert witness services and psychological therapy and assessment services. This privacy notice provides information about the personal information we process about you as a data controller, in compliance with the General Data Protection Regulation (GDPR).



What are your rights?

We are committed to protecting your rights to privacy. They include:

•Right to be informed about what we do with your personal data
•Right to have a copy of all the personal information we process about you
•Right to rectification of any inaccurate data we process, and to add to the information we hold about you if it is incomplete
•Right to be forgotten and your personal data destroyed
•Right to restrict the processing of your personal data
•Right to object to the processing we carry out based on our legitimate interest



Why do we collect at information about you?

We process the data because it is in our legitimate interests as an expert witness or clinical psychologist to do so. We need to see and analyse documents containing this information in order to provide our expert advice, to carry out an assessment or to deliver psychological intervention and to comply with professional guidelines and registration requirements.
Another lawful reason for us processing your data may be Legal Obligation. If we are processing “special category data” about you, this is our second lawful reason to do so. This is likely to apply if you are being assessed as part of a litigation claim.
As a client or patient of Therapy for Change our lawful reason for processing “special category data” is that it is necessary for the purposes of the provision of health or social care or treatment.



What information do we collect about you?

We collect information about you that may include personal or sensitive information, such as:
•your name
•Address
•Telephone numbers
•Date of birth
•Gender (or preferred identity).
•Age.
•Date of Birth.
•Relationships & children
•Occupation.
•Email address

To make sure that you are assessed and/or treated safely and appropriately, we record your personal information, such as your name, address, as well as all contacts you have with Therapy for Change such as appointments and the results of assessments and letters relating to your care/report. Your data is kept confidential at all times.

We also process personal data pursuant to our legitimate interests in running our business such as:
• Invoices and receipts
• Accounts, VAT and tax returns

When you are a client of Therapy for Change we record your therapy and details of your appointment so that your clinician can plan your therapy correctly. In addition to the personal information above, we may also collect information regarding:
•Medical conditions (if relevant)
•Prescribed medication.
•Psychological history and current difficulties.
We may collect some of this information from your insurance company if you have one, and some of this information will be collected directly from you. Any records will include only information relevant for current therapeutic purposes – as a record of therapy undertaken.

In the case of a court report we retain the information as required by the courts or your solicitor. We may be given some of this information from your solicitor or the party instructing us for the purposes of litigation, and some of this information will be collected directly from you.

We collect information about you when you voluntarily complete contact forms on our website. Therapy for Change always tries to minimise the amount of personal information we require in order to provide a specific service or feature.



How do we store the information about you?

We take your privacy very seriously. We are committed to taking reasonable steps to protect any individual identifying information that you provide to us. Once we receive your data, we make best efforts to ensure its security on our systems. All personal information provided is stored in compliance with EU General Data Protection Regulations (GDPR) rules.

Special category data and personnel files held electronically are encrypted with restricted access. Information stored as hard copies are kept in a locked filing cabinet.



How long do we keep your information for?

We do not keep your data for longer than is necessary.

Administrative data is retained for up to six years as necessary, in the unlikely event there are queries from HMRC and the VAT commissioner. Where it is not necessary to retain the data for six years, it is destroyed as soon as possible.

Personal data is retained, where necessary, for seven years in compliance with our professional indemnity obligations. Where this is not necessary, it is destroyed on the conclusion of the case.



Consent and Confidentiality

You have the right to a confidential relationship, within certain legal limits. Under certain legally defined situations, we have the duty under penalty of law to reveal information to other persons without your written consent. These situations include:

If you reveal information that indicates you or someone else are at risk of harm or abuse.

If you are in therapy or being tested due to an order of a court or lawyer, the results of the treatment ordered must be revealed to that court or lawyer.

If a court of law issues a legitimate order, we are required by law to provide the information specifically described in that court order.

With the exception of the situations defined above information revealed by you during the course of therapy will be kept confidential. However, with your consent, your information may be shared with outside organisations if they are directly involved in your care/case, for instance, your insurer if they are funding your treatment, your GP, or others involved in your care. We will discuss with you who we can discuss your care with, and what details we can share with them.
If your health is in jeopardy (with your agreement) we may share your contact information with an emergency healthcare service (e.g. Mental Health Crisis Team).
If we do need to share your information, we will always try and ask for your permission to do so. We may not be able to ask your permission under special circumstances where we are legally required to share information.
You have the right to know the content of your records; however, your request must be in writing. If you request it in writing we can release any part of your records on file to you or any person you specify. There will be an administration cost. Please bear in mind that after 7 years records will no longer be available.

Your consent to continuing in therapy will be checked at every therapy session. You have the right to withdraw consent at any point.

Therapy for Change
Contact details: Phone: 07790855512
E-mail: [email protected]
Web-site: wwwtherapyforchange.co.uk