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21st July 2019 

Frequently Asked Questions



FAQ. shell

Will therapy be difficult?

Change can sometimes be easy and swift, but sometimes it can be slow and frustrating. Therapy is a joint effort. Whilst psychotherapy is meant to be supportive and therapeutic, some sessions may arouse uncomfortable feelings. I will work with you to ensure you are able to manage these feelings.



FAQ. leaf boat

How does therapy begin?

If you would like to get in contact, you are welcome to phone or email. When I am in my NHS role in the hospital my phone does not get a signal - so If I am unable to pick up the phone, please leave a message, and I will call you back as soon as I can.
If you wish, I can arrange a time for an initial meeting. I offer an initial meeting with no further obligation, at a reduced cost of 60. The purpose of the initial session is to explore what brings you to therapy, what you hope to gain and what I can offer. The initial session will help you decide if this is the best service for you. The initial session will also help us think about the nature, number and frequency of therapy and counselling sessions.



FAQ. jig saw

How long are sessions?

Sessions usually last for 50 minutes. I will work with you to ensure that sessions start on time and do not over-run. Sessions are often weekly, but the frequency can be flexible to fit around your lifestyle and financial situation. During the first session we will agree an initial plan. The number of therapy sessions is determined on an individual basis, however standard practice is to offer 6-10 sessions, with a review point. Trauma focused work may require 90 minute sessions, but again this would be discussed and agreed with you in advance.



How much does it cost?

An initial assessment appointment fee is 60 and the session will last up to one hour. Fees for individual therapy are 65 for up to 60 minutes session. Fees for organisations vary from 75-140. Fees for reports such a medico-legal assessments for personal injury are available on request.



FAQ. sunset

Where is your practice?

My private work is based at the Waterloo Wellbeing Centre, 191 Devonport Road, PL1 5RN in the Stoke area of Plymouth (there is a link on the qualifications page). The centre provides an environment that is conducive to therapy. It is a safe, supportive and welcoming place. There is parking available in the surrounding streets and the centre is on regular bus routes. If you are a wheelchair user or have mobility problems, please let me know in advance.



When do you hold your clinics?

I work privately and in the NHS. I hold my private clinics on Wednesdays.



Are you registered with private health insurance companies?

Yes. I am registered with Aviva, AXA, BUPA and Vitality. My BUPA profile can be found on https://finder.bupa.co.uk/go/dr_rachel_m_clarke.