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20th November 2019 

Frequently Asked Questions

If you have any further questions please get in touch.



FAQ. shell

Will therapy be difficult?

Change can sometimes be easy and swift, but sometimes it can be slow and frustrating. Therapy is a joint effort. Whilst psychotherapy is meant to be supportive and therapeutic, some sessions may arouse uncomfortable feelings. I will work with you to ensure you are able to manage these feelings.



FAQ. leaf boat

How does therapy begin?

If you would like to get in contact, you are welcome to email. When I am in my NHS role in the hospital my phone does not get a signal - so the phone is not a good method to contact me.

If you wish, I can arrange a time for an initial meeting. I offer an initial meeting with no further obligation, at a reduced cost of 60. The purpose of the initial session is to explore what brings you to therapy, what you hope to gain and what I can offer. The initial session will help you decide if this is the best service for you. The initial session will also help us think about the nature, number and frequency of therapy sessions.



FAQ. jig saw

How long are sessions?

Sessions usually last for 50 minutes. I will work with you to ensure that sessions start on time and do not over-run. Sessions are often weekly, but the frequency can be flexible to fit around your lifestyle and financial situation. During the first session we will agree an initial plan. The number of therapy sessions is determined on an individual basis, however standard practice is to offer 6-10 sessions, with a review point. Trauma focused work may require 90 minute sessions, but again this would be discussed and agreed with you in advance.



How much does it cost?

An initial self-referral assessment appointment fee is 60 and the session will last up to one hour. Fees for individual self-referral therapy thereafter are 65. Fees for organisations vary from 75-140. Fees for reports such a medico-legal assessments for personal injury are available on request.



FAQ. Yellow room

Where is your practice?

My private work is based at the Therapy Collective, 6 Ermington Terrace, Plymouth PL4 6QG.

Unfortunately, there is no reception or waiting area. Please arrive on time for your appointment and press the buzzer for the Yellow Room (room 5). I will then let you in via the phone entry system. Please make your way to the second floor. I will meet you on the way. If you arrive early or you have friends and family members with you there are lots of cafes and shops on Mutley Plain.

The Therapy Collective provides an environment that is conducive to therapy. It is a safe, supportive and welcoming place.

If you are a wheelchair user or have mobility problems, please let me know in advance because the building is not accessible but it may be possible to arrange an alternative option.



Is there parking available?

There are two pay and display car parks:

Mutley Plain car park (Napier Terrace, Plymouth PL4 6ER) is a multi-storey car park. The surface level is a pay and display car park. Charges apply to Blue Badge holders. Motorcycle parking is free. 2.10 metre height restriction. Pay and display machine (cash or card). Charges -Daytime - 8am to 6pm. 1.20 up to one hour, 2.80 up to three hours, 4 up to four hours, 5 over five hours. Overnight - 6pm to 8am no charge applies
Mutley Barracks car park. Ford Park Lane, Plymouth. This is a surface level pay and display car park. Charges apply to Blue Badge holders. Motorcycle parking is free. Pay and display machine (cash or card) or with your mobile phone. Charges - Daytime - 8am to 8pm Free up to one hour, 2 up to two hours, 3 up to three hours, 4 up to five hours and 7.40 over five hours. Overnight - 8pm to 8am no charge applies.

Street parking has permit restrictions please check relevant signage.

Mutley Plain is well served by buses.



When do you hold your clinics?

I work privately and in the NHS. I hold my private clinics on Wednesdays and Friday afternoons.



FAQ. sunset

Are you registered with private health insurance companies?

Yes. I am registered with Aviva, AXA, BUPA and Vitality. My BUPA profile can be found on https://finder.bupa.co.uk/go/dr_rachel_m_clarke.